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Mnowa
Participant
February 12, 2021
Question

Activation limit reached

  • February 12, 2021
  • 2 replies
  • 174 views

I sold the LR6, transferred the ownership to another person. The buyer cannot install the program because he receives the message "Activation limit reached". What should I do? What does the new owner of the program do?

This topic has been closed for replies.

2 replies

Community Expert
February 13, 2021

I am not even sure whether it is possible to transfer a license code from one adobe account to another anymore. You are likley going to need help from the adobe support people even after you deactivate your own machines since the license number will still be associated with your Adobe account.

JohanElzenga
Community Expert
Community Expert
February 12, 2021

You have to log into your Adobe account and deactivate all your copies.

 

-- Johan W. Elzenga