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Participant
September 22, 2020
Question

Add button in Lightroom Desktop is grayed out and I cannot add new images. with Students account

  • September 22, 2020
  • 2 replies
  • 189 views

The add photos button is completely greyed out, I have a license with my school that allows me to download a bunch of adobe apps, and they all work great, but adobe lightroom wont let me add any photos, which sucks because only classic works.

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2 replies

selondon
Community Expert
Community Expert
September 25, 2020

Educational accounts may not allow you to use cloud storage, it probably best to speak to your administrator.

Akash Sharma
Legend
September 25, 2020

Hi there,

 

Sorry that the Add button in Lightroom Desktop is grayed out and you cannot add new images. 

 

Which exact version of Lightroom Desktop are you using and what is your operating system?

 

Would you mind checking the suggestions offered in this discussion https://community.adobe.com/t5/lightroom/cannot-add-images-in-lightroom-desktop-and-the-library-is-blank/td-p/10451021?page=1 and let us know if that helps?

 

Thanks,

Akash