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Participant
January 6, 2022
Question

add photos

  • January 6, 2022
  • 1 reply
  • 108 views

I'm trying to add photos to a new carpet and album, there is a message: Unable to create directory. You don't have permission to save the file "yyy" in the folder "xxx". any sugestions?

I'm ussing MacOS 12.0.1

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1 reply

Ranjisha Sengupta
Legend
January 6, 2022

Hi there,

Sorry that you're getting an error message "Unable to create a directory, don't have permission to save the file "yyy" in the folder "xxx" while trying to add images to Lightroom. Which version of Lightroom are you using? 

 

To what it seems like, you likely have a permission issue at the drive or folder level. You will need to use the macOS to change the permissions for your User Account for those (and perhaps other) locations. If changing doesn't work you may need to repair your permissions.  
This may be of help for Repair instructions: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

Let us know how it goes.

 

Regards,

Ranjisha