Skip to main content
Participant
November 15, 2022
Question

Add Photos greyed out.

  • November 15, 2022
  • 1 reply
  • 305 views

Hoping to get some wisdom here.

 

Attempting to use Lightroom CC brings up this;

 

 

Info:

Windows 10 device.

Plenty of space on the computer.

Plenty of space on adobe storage.

License is up to date (other CC programs are fine).

 

Any other info, let me know.

This topic has been closed for replies.

1 reply

selondon
Community Expert
Community Expert
November 15, 2022

Is it a personal account or a Corporate/ Enterprise or Student/Educational one by any chance? 

SamuelWGAuthor
Participant
November 16, 2022

Just providing an update.


I logged a support ticket with Adobe as well.

It's down to our licensing.


"Creative Cloud All Apps for HED - Shared Device" doesn't work with lightroom.

 

Cheers for looking in.