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Shameka5E77
Participant
November 17, 2020
Question

Adding Photos

  • November 17, 2020
  • 2 replies
  • 142 views

I have lightroom downloaded on my laptop and purchased a monthly plan.  When I try to add photos, the option is greyed out.  What am I missing to upload any photos?  

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2 replies

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Shameka5E77Author
Participant
November 17, 2020

Jim, thanks for helping.  I signed out and signed back in and it works now.  I forgot I had changed my password.

JP Hess
JP Hess
Inspiring
November 17, 2020

Are you signed in with your Adobe ID and password? Are you connected to the Internet? What exact version of Lightroom are you using?

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    Shameka5E77Author
    Participant
    November 17, 2020

    I am using Version 4.0.  It shows me to be signed in because it gives me an option to sign out.

     

    Here's how it shows up. I click on the blue add photo and it moves me over to the top left but it will not give me the option to click because it's greyed out.

     

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