Question
Adobe account migrated to enterprise but my cloud files did not move with it.
I have a creative cloud account that was purchased by my IT department.
Recently this account was renewed.
Today I logged in and it asked me if I wanted to log into a corporate profile or a personal profile. Having no context for what this means, and not wanting everyone in the corperation to have my files in their cloud, I chose personal.
Now my cloud documents are on a personal account that has no access to the applications that are a part of the paid plan. The account is also 40GB over cloud storage quota. (65GB of 20GB).
I tried to contact Adobe support but recived a message that they will not help me because a person at my corperation has been designated as the only contact for support.
I need my files migrated to the corperation managed side of cloud storage. How do I do this?
Today I logged in and it asked me if I wanted to log into a corporate profile or a personal profile. Having no context for what this means, and not wanting everyone in the corperation to have my files in their cloud, I chose personal.
Now my cloud documents are on a personal account that has no access to the applications that are a part of the paid plan. The account is also 40GB over cloud storage quota. (65GB of 20GB).
I tried to contact Adobe support but recived a message that they will not help me because a person at my corperation has been designated as the only contact for support.
I need my files migrated to the corperation managed side of cloud storage. How do I do this?
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