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Participant
September 26, 2026
Question

Adobe Lightroom Subscribtion is not showing on mobile

  • September 26, 2026
  • 1 reply
  • 20 views

Hi, I have an active Adobe Lightroom 1TB subscription purchased directly through Adobe. My Lightroom Android app is signed into the same Adobe ID, but Premium features such as Masking are still locked. I tried “Restore your purchase,” but it has been stuck on “Restoring purchases. This may take a while” for over an hour. Please help me sync/activate my subscription on Lightroom mobile.

    1 reply

    Community Manager
    September 28, 2026

    It looks like there is something wrong with your subscription.  Please access your account info at account.adobe.com and contact Adobe Support directly if it is not clear how to resolve.