Adobe Portfolio: New Lightroom Page not Showing in Pages View

Question

Hi, I have a Portfolio site. Recently I was doing some changes, and was adding a new lightroom page connection with an album in Lightroom. The connection was created and the new page appeared, but when I went to the Pages list, the new page was not visible. So I couldn't add it to the navigation, nor remove it! I tried again with same outcome. I even deleted the album, renamed the collection in Lightrom CC, which sync to Lightroom, and then added it as a new page in Portfolio. Same outcome, it was added to the connections list, but not visible in Pages.

I have an request active with Portfolio Supoport, and I was asked to to reach out to Lightroom Support, but they can't remove connections at their side, nor will they liaise with Portfolio to discuss the problem. I'm waiting on Portfolio Support now, but wonder if anyone has experienced this problem.

MacBook with latest updates. Safari browser.

Thanks, David

Nancy OShea · Answer

After Publish, try using a different browser. You might be seeing a cached version of the site from Safari's memory.

I can usually clear my browser's cached data with Ctrl/Cmd + R or Ctrl/Cmd + F5 (with function keys enabled).

See Lightroom Integration with Portfolio:

https://help.myportfolio.com/hc/articles/360036768213-Troubleshooting-Lightroom-albums-in-Adobe-Portfolio

Also see Managing Portfolio Pages:

https://help.myportfolio.com/hc/articles/360035498214-Managing-pages

Hope that helps.

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