Adobe's sales policy

Hello everyone

Adobe does everything it can to rip us off on generative credits

I have been a customer of Formule pour la Photo since May 17, 2019

In September, I changed my payment plan from monthly to prepaid.
Adobe downgraded my generative credit from 250 to 100.
It's incomprehensible, and the various supports tell me there's nothing they can do.

Adobe's sales policy is truly deplorable.

Is some one have an idea to resolve my problem ?