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danimals1309
Participant
May 4, 2023
Question

Adobe Standard missing profile

  • May 4, 2023
  • 2 replies
  • 1691 views

I imported some DJI drone photos to the desktop LRCC and edited them there. Now upon opening the same photo on LR mobile app the profile is missing. I am using the Adobe Standard profile, so I'm not sure why adobe wouldn't transfer it. Is this a known issue? Any solutions?

This topic has been closed for replies.

2 replies

C
Charlie.D
Inspiring
May 8, 2023

Hello @danimals1309 

 

Does it help if you reinstall the LR Mobile app?  If profiles are available on the mobile device, this may help the app to fetch them.  If this does not help, it would be helpful to get an original samply file from you, to take to the developers.

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 4, 2023

Hey, @danimals1309. Welcome to the Lightroom Community. This is a cross-app workflow question and needs more details.

 

What version of Lightroom Desktop, Lightroom Mobile, macOS & iOS are you working on? Please upload a few sample RAW images to Creative Cloud files (https://assets.adobe.com/files) and share them with me here.

Is there an error stating Adobe Standard profile is missing? Please share a screenshot.

Try this:

  • Open the image in loupe view (fullscreen view) > click on the Cloud icon > Get this Original.
  • Then relaunch Lightroom & check again.

 

Let me know if the issue exists, along with the other requested details. Thanks!
Sameer K

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