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Participant
December 6, 2022
Answered

AdobeLightroom presets lost

  • December 6, 2022
  • 1 reply
  • 233 views

Hi guys, so I deleted Lightroom from my phone and took it again and I've got a problem: all my presets all vanished. I tried to log in with all the accounts to see if that was an issue (fb account, adobe account) but nothing changed. Got any idea why? Thanks. 

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Correct answer JohanElzenga

Do you use the free version? If so, then your presets are stored on your phone, and deleting an app from your phone also deletes its data. The only way to get them back in that case would be to restore the phone from a backup.

 

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
December 6, 2022

Do you use the free version? If so, then your presets are stored on your phone, and deleting an app from your phone also deletes its data. The only way to get them back in that case would be to restore the phone from a backup.

 

-- Johan W. Elzenga
Participant
December 15, 2022

Sorry for late response, yes I use the free version. Now everything make sense, thank you!