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Participant
August 12, 2026
Question

After the update, my user presets disappeared. Is there any way to get them back?

  • August 12, 2026
  • 1 reply
  • 4 views

After the update, my user presets disappeared. Is there any way to get them back?

    1 reply

    Sameer K
    Community Manager
    Community Manager
    August 12, 2026

    Hey, @Divine_friends3aeb. Welcome to the Lightroom Community. I'll help you figure this out. You have an active subscription. 


    What specific device and version of Lightroom are you working on? 


    Please log in to Lightroom Web (https://adobe.ly/4q8fpyQ) & check whether everything is synced to the cloud and whether the presets are available and running fine.


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)