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Bewitched_yogi5FD4
Participant
October 22, 2024
Question

Ai Denoise

  • October 22, 2024
  • 4 replies
  • 471 views

Hi. I am currently trying to use ai denoise in lightroom, but it's saying file type unsupported. Yes I am using a raw file. I was just able to use this feature last week. I even tried to use a raw photo that I used ai denoise on before and it still said "file type unsupported".  I have uninstalled and reset preferences. Once again, they are raw images and I have been able to use this several times before. I tried using lightroom classic, but same thing. Any suggestions on how to fix? 

    4 replies

    M
    Muggsy1776
    Participating Frequently
    October 27, 2024

    I recently upgraded to 14.0.1 for Mac and my denoise is not working either.  It will start as normal but after the processing occurs I get a gray screen and the photo does not appear.   It shows "no photo selected".

    Z
    Zozozo333
    Participant
    October 26, 2024

    Came here looking for solutions to the same thing. Went back to an older photo set that I used denoise on and it gave me the same message. Hadn't done anything to settings. I assume adobe updated on its own. Frustrated. 

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    Bobbi28903821eht1
    Participant
    October 23, 2024

    I am having the exact same issue... worked fine a week ago, not working now, very frustrated.  I'm using an OM1 camera and their raw format.

     

    J
    Community Expert
    Jao vdLCommunity Expert
    Community Expert
    October 22, 2024

    Have you updated to the latest version? In versions from before a week ago, you could not denoise non-Bayer mosaic raw, so any raw file with reduced resolution such as sRAW, and many other formats that were already reduced in size by the camera would not be able to be denoised. Also pseudo raw files that are not actually Bayer mosaiced but have already been demosaiced by the camera such as Apple ProRAW only got supported for this in the very latest update.

      B
      Bewitched_yogi5FD4Author
      Participant
      October 22, 2024

      Yeah Im on the latest version. This was working perfectly fine 1 week ago

        J
        Community Expert
        Jao vdLCommunity Expert
        Community Expert
        October 22, 2024

        Can you share more info? What kind of file from what kind of camera (i.e. what were the quality settings in your camera). Can you share a file through dropbox or similar so people here can test on their machines?

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