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Participant
Jul 13, 2025 12:59 PM UTC
Question

AI Denoise - Not Available?

Hi,

I've just finished setting up my new Macbook Pro M4 Pro 48gb with 15.5 sequoia and installed the desktop version of lightroom CC having the below lightroom config but can't seem to iniate AI Denoise. Any ideas?

Lightroom version: 8.4 arm64 [ 20250603-0500-10f89fb ] (Jun 2 2025)

NGL Version: 1.41.0.11

WF Version: 7.4 a9dfbad

VF Version: 1.0.154

HIL Version: 40501

CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0

PH Version: 5.2.3

Operating system: macOS

OS Version: macOS 15.5 (24F74)

Application architecture: arm64

Computer model: Mac16,8 / Apple M4 Pro

Logical processor count: 12

Real memory available to Lightroom: 49,152.0 MB

Real memory used by Lightroom: 1,613.0 MB (3.2%)

Peak memory used by Lightroom: 1,613.0 MB

Memory cache size: 682.7 MB

Internal Camera Raw version: 17.4 [ 2271 ]

Maximum thread count used by Camera Raw: 7

Camera Raw SIMD optimization: Neon

Camera Raw virtual memory: 261MB / 22528MB (1%)

Display: 3600x2338

Graphics Processor Info: Metal: Apple M4 Pro

Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No

OS Media Capability: true

Application Folder: /Applications/Adobe Lightroom CC

Settings Folder: /Users/leo/Library/Application Support/Adobe/Lightroom CC

Library Folder: /Users/leo/Pictures/Lightroom Library.lrlibrary

3 replies

Anshul_Saini
Community Manager
Community Manager
Aug 4, 2025 4:20 PM UTC

Hi @Leo_Zammit3399, I'm just checking in to see if you're still having trouble with the issue. Let us know how things are going. Thanks!

 

Best,

Anshul Saini

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Participant
Jul 13, 2025 12:59 PM UTC

its a raw photo

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JohanElzenga
Community Expert
Community Expert
Jul 13, 2025 4:42 PM UTC

What do you mean with "can't seem to iniate AI Denoise"? How do you try it and what does (not) happen when you try that?

 

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-- Johan W. Elzenga