Thanks for sharing the System Info! Could you provide some examples where AI Noise Reduction isn't working properly? Also, is there anything specific about the 12 affected pictures, like were they taken in a darker environment than the others?

Thanks a bunch!

Best, Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

H

Hans2718277451k9Author

Participant

Trying this for the photos:
https://limewire.com/d/1c02f1af-3213-4de4-b335-39f6d7c73a97#C8pDk6XSD7EveF1_qdpT-XMzt2uQ2QuKrnDPp44bE5s

The first photo converts properly with AI noise reduction, the second doesn't.

BR/Hans

A

Aleke

Community Manager

Hi @Hans2718277451k9!

Thanks for sharing the photos. I totally see what you mean now. It doesn't look like there's any problem with your computer—it's just some limitations within the tool. While it's really handy, the AI Denoise tool won't always give perfect results. Sometimes, you might need to use masks and manual denoising to get the best outcome. Your feedback is super valuable, and the team is continually working to improve the tools.

Thanks a bunch!

Cheers, Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

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