AI removal problem

Question

Hello! Can someone tell me why the intellectual removal instrument works better on the mobile phone rather than on the laptop? I mean that on the phone the surface after the removal is clean and looks untouched. The removal on the computer works bad. You can easily notice that the sufrace is unnatural after the AI elimination of a spot, for exemple. Can't understand. Help please. I've attached an exemple of the unsuccessful removal (original photo and removal) and you can see this in the left corner.

Anshul_Saini · Answer

Hi @Daria_Msun,

Thanks for sharing this. I understand why the difference feels confusing. To help us understand what’s happening, could you please share a bit more detail?

• Which Lightroom version are you using on your laptop?

• Which Lightroom version are you using on your phone (iOS or Android)?

• A short screen recording from the laptop showing how you use the AI removal tool

• If possible, a short screen recording from the phone showing the same removal workflow

One important note for context: The removal tools on mobile and desktop work a bit differently behind the scenes. Because of this, the results you get might not always be directly comparable.

Once we see the workflow and versions side by side, we can confirm whether this is expected behavior or something the product team should investigate further.

Thanks for your patience, and we’ll take it from there once we have those details.

Best regards,

Anshul Saini

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