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Corea5
Participant
July 22, 2019
Question

Album not showing in list of albums in Lightroom

  • July 22, 2019
  • 3 replies
  • 353 views

I created an album in Lightroom mobile however it doesn't no appear in my list of albums. It appears in my dashboard gallery but it does not appear in my album on Mobile, CC or Classic.

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    3 replies

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    July 23, 2019

    What do you mean by dashboard gallery? Is it possible that you created an album set instead of album? Screen captures would help. It’s hard to understand what you are describin.

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    July 23, 2019

    Is it possible to upload screenshots of where they do and don’t appear as this may help with the issue?

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    July 22, 2019

    Hi there,

    That shouldn't be happening, let's make this right.

    An album created in Lightroom for mobile should appear as a collection in Lightroom Classic. However, it should appear under Albums in Lightroom Cloud based desktop version.

    • Are you able to see the album here? Photo Editor | Online Photoshop Lightroom
    • The album might not have synced. Could you please check the internet connection?
    • Also, if you're connected through a VPN, try connecting directly to the internet.

    Regards,
    Sahil

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