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J
juana_valentina_0707
Participant
September 25, 2024
Question

Algo ha salido mal con la reduccion de ruido o desenfoque de lente

  • September 25, 2024
  • 2 replies
  • 388 views

Hola!! Necesito ayuda, compré hace poco lightroom y lo instalé en mi laptop pero intento editar algunas fotografías y no me deja utilizar la herramienta reducción de ruido y desenfoque de lente, está demasiado lento, se queda generando DNG mejorada pero no avanza másde 95%, dice algo ha salido mal y luego se cierra lightroom, llevo toda la tarde intentando encontrar una solución. 

 

Ya restablecí las preferencias y también realicé una instalación limpia y nada, sigue pasando lo mismo.

 

Mi laptop es una Acer Nitro 5, Intel Core i5, Nvidia Geforxe RTX y está casi nueva, llevo aproximadamente 5 meses de uso.

 

Agradecería mucho una ayuda❤️

This topic has been closed for replies.

2 replies

F
francisco_9608
Participant
September 30, 2024

Hola encontraste solución? xq me hace algo parecido con selección de fondo y con todas las herramientas que usa IA 

A
Afjal_Ansari057
Participant
September 30, 2024
MD Afjal Ansari 07
J
juana_valentina_0707Author
Participant
September 25, 2024

Este es el error que me aparece:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="13.2.0.202308091502_65b8636" clientVersion="13.2.0.202308091502_65b8636" applicationName="Adobe Lightroom" applicationVersion="7.5" build="20240801-2320-5b173a1" source="Windows-Client" crashType="n/a">
<time year="2024" month="9" day="24" hour="21" minute="5" second="51" timeoffset="-300" timezone="Hora est. Pacífico, Sudamérica"/>
<user guid="e7900577-04c5-472a-a447-08dabb2b7ee8"/>
<system platform="Windows 11 Home Single Language" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="es-CO" oslanguage="es-MX" ram="7896" machine="12th Gen Intel(R) Core(TM) i5-12450H" model="Intel64 Family 6 Model 154 Stepping 3" cpuCount="12" cpuType="8664" cpuFreq="2496 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 3050 Laptop GPU" description="NVIDIA GeForce RTX 3050 Laptop GPU" driverDate="20220503000000.000000-000" driverVersion="30.0.15.1274" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_25A2&#38;SUBSYS_159C1025&#38;REV_A1&#92;4&#38;271778B6&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Graphics" description="Intel(R) UHD Graphics" driverDate="20231209000000.000000-000" driverVersion="31.0.101.5081" videoModeDescription="1920 x 1080 x 4294967296 colores" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_46A3&#38;SUBSYS_159C1025&#38;REV_0C&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="&#60;&#62;,igd10iumd64.dll,igd12umd64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF8E7F17926">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF8E7F17926" symbolname="unknown"/>
<stackStatement index="1" address="0x00007FF8E80A7374" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="2" address="0x00007FF8E809D00A" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="3" address="0x00007FF8E80BD866" symbolname="NVENCODEAPI_Thunk"/>
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<stackStatement index="5" address="0x00007FF8E809FE42" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="6" address="0x00007FF8E80A2EA7" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="7" address="0x00007FF8E7F4271C" symbolname="unknown"/>
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<stackStatement index="28" address="0x00007FF94E822AE7" symbolname="D3D11CreateDeviceAndSwapChain"/>
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<stackStatement index="64" address="0x00007FF911833610" symbolname="lua_pcall"/>
<stackStatement index="65" address="0x00007FF90EC3E937" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="66" address="0x00007FF90EC3C4E5" symbolname="HandleIdleTasks"/>
<stackStatement index="67" address="0x00007FF90EC3C09A" symbolname="WaitMessageWhileHandlingMainThreadAction"/>
<stackStatement index="68" address="0x00007FF6A254687F" symbolname="GetAppInstance"/>
<stackStatement index="69" address="0x00007FF8EDE80A95" symbolname="unknown"/>
<stackStatement index="70" address="0x00007FF8EDEB3C20" symbolname="unknown"/>
<stackStatement index="71" address="0x00007FF6A22868B2" symbolname="AgViewWin32Window::`default constructor closure&#39;"/>
<stackStatement index="72" address="0x00007FF95AB7257D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="73" address="0x00007FF95AE8AF28" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x0000022C62913850"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000000000000001"/>
<register name="RSI" value="0x0000022C57F348F0"/>
<register name="RDI" value="0x0000022C57F344B0"/>
<register name="RSP" value="0x000000FF09EF8AA0"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x00007FF8E7F17926"/>
<register name="EFL" value="0x0000000000010246"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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<hbLogSessionDllStatus>

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