All images lost!

Forum|Forum|8 years ago
October 21, 2017
4 replies
308 views

Downloaded latest version of CC yesterday.

Tried to use LR this morning but all images & Folders missing.

Tried Migrate but message says No files located.

Chat person said Adobe aware of issue but nobody to help until Monday.

Very concerned. 3 years of files gone.

Can anyone help or suggest problem?

Thank you for reading

This topic has been closed for replies.

Correct answer John T Smith

Are your pictures still in their folders on your hard drive?

V

Valerie31321185fuqs

Participant

I've lost all my images on kightroom recently too. No help from any customer care agent. First I was hoping on showing FAILED TO DOWNLOAD DEVELOPMENT VERSION. So then an agent told me to subscribe to the 7 day trial bit now ALL the photos are lost.

Rikk Flohr_Photography

In addition to being multiple post:

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction.

In the unlikely event the issue is the same, we will merge you back into the appropriate location.

Thank you!

Rikk Flohr: Adobe Photography Org

sb79554945

Participant

Same thing for me, sorta. The files on are on my harddrive, but Lightroom cant see the folders anymore so I can't edit them. Which sucks because I've got clients wanting some black and white conversions this week, I wanted to do it from the RAW but looks like Ill be using PS for that today..

Still really annoying, all collections LR wont let me edit, just shows the preview.