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February 6, 2019
Answered

All my photos have disappeared.

  • February 6, 2019
  • 1 reply
  • 1512 views

I posted a photo this morning on Instagram and all was good, now all my 4000+ locally stored photos have gone.........why?

    This topic has been closed for replies.
    Correct answer MelissaLA88

    Well thanks for all your help Kglad, yeah i've deleted all my photos, that's why i'm pi$$ed now, why the hell would I delete all my photos off my iPhone but still keep them all on my MacBook and then make a fuss about it, also thanks to Jeff A Wright for all your help by moving this to the correct place and closing the other one because its a duplicate, that was a great help.......but i still don't have my photos back and still no one has told me why, or even tried to help, would it be too much to ask for someone to look into this?


    Hi, markj41047373,

    As suggested, this is a user forum. If you are able to see your photos on the web version of Lightroom, then it doesn't sound to me like your photos are gone. It sounds more like you're having a syncing issue with your phone. Are you connected to WiFi on your phone? Is your connection stable? If you really have that many images, it's going to take a while for them all to load.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    February 6, 2019

    Hi Markj,

    Sorry to hear that, could you please make sure that you're signed into the Lightroom app?
    Also, are you able to see the images here? Photo Editor | Online Photoshop Lightroom

    Regards,
    Sahil

    February 6, 2019

    Hi Sahil, yes I am signed into the app, photos seem to be downloading, well it says 'Loading...' under each folder name. But nothing yet.

    I can see my all my images on line via the link you posted.

    February 6, 2019

    Just an update, nothing is happening, it says 'Loading' but nothing has changed, Ive signed out or the app and back into it, given my iphone a hard reboot. Any ideas?