All the photos and files for Lightroom in Adobe Cloud are missing (Windows)

Question

I know I have many photos in the Cloud for use in Lightroom but now Lightroom says I have nothing. Which is very wrong and very troubling. I have work files on there. 
I ahve one CC acount and no other so there is no confusion there. I restarted CC etc. Nothing. And they are not visible through the web either. Adobe for some reason deleted my library.
I knew I should have stuck with Lightroom Classic and local storage. I will now but I need my photos back,{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi there,

Thanks for reaching out. This is quite strange and should not be happening.

Which version of Lightroom and Windows are you using? Did the issue start happening after any update of Lightroom or Windows? What all steps have you tried so far? Did you try re-logging into the application?

Please check the steps mentioned in this article to find missing files in Creative Cloud: https://helpx.adobe.com/creative-cloud/kb/users-files-missing-creative-cloud.html.

Let us know if it helps.

Regards,

Ranjisha

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.