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thatgirlnamedbibi
Participant
July 30, 2018
Answered

Already subscribed for a year but system tells me my trial has finished and need to subscribe

  • July 30, 2018
  • 1 reply
  • 241 views

I have subscribed on Lightroom a couple of months ago, and now when I open Lightroom it tells me my trial has finished and I have to subscribe.

When I click on subscribe it says I already have purchased it, which is correct.

What should I do now?

    This topic has been closed for replies.
    Correct answer JohanElzenga

    Sounds like maybe you are not logged in through the CC app.

    1 reply

    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    July 30, 2018

    Sounds like maybe you are not logged in through the CC app.

    -- Johan W. Elzenga