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Participant
January 22, 2024
Question

Android App Crashes

  • January 22, 2024
  • 1 reply
  • 178 views

Both the app and computer program have become nightmares these last few months.

The app- (version 9.1.1 on android 13)

1. Ever since the past few updates my app is constantly crashing. My photo will not be saved (even if I have made versions of it) and all my work (30+ minutes on a single photo sometimes) is gone. It typically doesn't crash if I'm only applying presets or doing very minor tweaks. I've noticed it repetitively with the masking tool. 

2. The time to load photos has gone up incredibly and I am working with much faster wifi now than previously. 

3. The new layout is much less user-friendly for photographers and feels like it is aimed at people who only edit for Instagram. Especially the crop feature & access to rations when cropping. 

4. Not an issue- but I would like to see point curves for masking on the mobile app, just like the desktop.

The desktop- 

1. When I create a version, it gets deleted if undo before the version was created. what is the point of creating a version if it will not be saved?? When a version is created it should be permanent. This would allow me to see if my current (the most worked on version) is better than my half-worked-on version. I realize I can work around this but it feels like this feature is lacking now. 

The desktop is mainly working well for me, it just has sync issues sometimes and will not update current versions across devices, even when it says sync is complete. 

 

 

 

 

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1 reply

Participant
January 22, 2024

Another Desktop complaint, it will let you undo so far but not redo far at all. I feel like im constantly losing work.