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Lorna31025356jvbp
Participant
July 12, 2023
Question

(Android) Lightroom Mobile Lost honeymoon photos

  • July 12, 2023
  • 1 reply
  • 209 views

I was so gutted when I thought I'd lost all my honeymoon photos. My phone was water damaged beyond repair.

 

Luckily  when I downloaded LR all the photos were on my new phone.  Now they all seem to have gone again. I've thought I had subscribed,  but must have been a free trial.  Can I ever get them back again? I am to scared to re-subscribe incase I mess up the likelihood of getting photos even more. Please help 

 

 

{Thread title updated by moderator}

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
July 12, 2023

Hey, @Lorna31025356jvbp. Welcome to the Lightroom Community. I've reviewed your account & I could find an inactive/canceled subscription.

 

There is some cloud storage used in your account & there is still a good chance your images might still be here. Log on to Lightroom Web (https://lightroom.adobe.com) & check if the images are in the Lightroom Web.

 

You can use the Lightroom Downloader to download your data from Lightroom web: https://helpx.adobe.com/lightroom-cc/kb/download-lightroom-photos.html

 

Let me know how it goes. Thanks!
Sameer K

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