Skip to main content
Participant
May 14, 2025
Question

app crash

  • May 14, 2025
  • 1 reply
  • 101 views

whenever I use the brush tool in Lightroom Mobile, it keeps crashing the app

1 reply

Srishti_Bali
Legend
May 14, 2025

Hi @Madzetry38361480ufm3

 

Sorry to hear about the crashes — that must be frustrating. To help us investigate further, could you please share a few more details?

  • System Info: Go to Help > System Info, copy the contents into a Notepad file, and attach it here.

  • When did the issue start? Have there been any recent changes to your system, such as an app update, system update, newly installed antivirus, extensions, or other software?

  • Is the issue specific to a particular file or does it happen with all files?

 

This information will really help us narrow down the cause. Thanks so much for your patience and support!

 

Regards,

Srishti