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Participating Frequently
April 18, 2020
Question

App keeps crashing

  • April 18, 2020
  • 3 replies
  • 594 views

Lightroom mobile on my iPad crashes after about 5-10 minutes of editing and deletes my recent edits.. 

This topic has been closed for replies.

3 replies

Participant
May 12, 2020

did you ever receive a response to your problem with lrm crashing during edits and losing edits??? i to am encountering same on ipad..

 

Participating Frequently
May 12, 2020

Hi,

Please provide more information when you have a problem.
We cannot provide any help with this kind of posts.

  • what kind of edits you are doing during these 5-10 minutes
  • what device are you on? 
  • which iOS version are you on
  • what kind of images are you using? JPG/RAW incl. dimensions help
  • does it occur on any edits on any image or only the ones that need such a long time

Thanks,
Ignacio

Participating Frequently
April 20, 2020

Hi, 

I'm very sorry to hear about you running into this issue:
What is very helpful for us understanding the issue is:

  • what kind of edits you are doing during these 5-10 minutes
  • what device are you on? 
  • which iOS version are you on
  • what kind of images are you using? JPG/RAW incl. dimensions help
  • does it occur on any edits on any image or only the ones that need such a long time?

Thanks,
Ignacio

Participating Frequently
April 19, 2020

Is there a reason i cant get a response from adobe?