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Participant
May 6, 2025
Question

App se cierra con mascara pincel

  • May 6, 2025
  • 1 reply
  • 79 views

Hola tengo problemas con la máscara pincel, desde la nueva actualización el lr móvil. De la nada se cierra, el problema esta en mi tab 9ultra, en mi s23ultra funciona bien.

1 reply

Community Manager
May 6, 2025

Hi @Jagger_Ramirez Gastel5031! Welcome to the community!

Could you share more details about the issue? Does your tablet overheat when using Lightroom Mobile? What version of Android are you using? Also, can you check if you have enough memory on your device?

 

If you haven't yet, try clearing the app's cache. Another thing you can try is uninstalling and reinstalling the app. If you installed Lightroom from the Google Play Store, try installing it from the Samsung Galaxy Store, or vice versa. Before uninstalling, just make sure you're correctly synced to the cloud to avoid losing your edits.

Thanks a bunch!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*