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Spartan1of300
Spartan1of300
Participating Frequently
March 18, 2019
Question

Apple Photos migration can never start!

  • March 18, 2019
  • 1 reply
  • 188 views

Hi,

I’ve been trying to start the Apple Photos migration but Lightroom always says that Photos is busy working on HEIF files or doing something. My photos library could be still converting videos or something but even when it seems like it’s done and I don’t see that photos process running in Activity monitor it seems to start back up when I try to run the migration again! It’s so frustrating because the number of photos that it says photos is working on always changes. It’s got 800 files left, then 400, then 1, then back to 400. Any ideas?

Thanks

Joshua

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    March 18, 2019

    Hi Joshua,

    Sorry that the migration from Apple Photos to Lightroom CC is not working as expected as it is stuck processing a several files.

    Could you please let us know the version of Lightroom CC you're using? Also, please take a look at this article: Migrate photos and videos from Apple Photos to Lightroom CC

    To troubleshoot the issue, I'd recommend that you review this discussion Lightroom CC: Apple Photos migration error | Photoshop Family Customer Community and let us know if that helps.

    Thanks,

    Akash

    Spartan1of300
    Spartan1of300Author
    Participating Frequently
    March 18, 2019

    Thanks Akash

    I wil check those links out.  I don’t know the exact version but I checked for updates last night and it had none so whatever the latest version of Lightroom CC is

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