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Participant
February 16, 2025
Question

Application Crashes after update

  • February 16, 2025
  • 1 reply
  • 121 views

Nach dem Update auf 8.2 bleibt die Anwendung bei jeder Aktivität hängen.

Klickt man bei Personen auf eine einzelne Person crasht die Anwendung.

1 reply

Rikk Flohr_Photography
Community Manager
February 16, 2025

We’ve reviewed the email address you use in this forum and found no crash reports in our system.

 

* Did you see a crash dialog?

* Was the crash dialog Adobe’s? Microsoft’s? Apple’s?

* Do you use a different email address when filling out the crash report?

    * If Adobe’s dialog, did the dialog title say: “Error Report for “Adobe Lightroom” or “Report Unexpected Shutdown”?

 

Rikk Flohr: Adobe Photography Org
Participant
February 17, 2025
LR has not built up the albums. When clicking on people, the overview only appeared very briefly. When clicking on a single person, not a single one of 239 images was displayed. The application got stuck and had to be closed with the Task Manager. After two or three further attempts, an error message box appeared. I can no longer remember the exact message of the error message.
When clicking on another single person, I was asked to merge. With the answer ‘No’ the application got stuck. I tried this with two other single persons with the same result.
The application crashed again when I tried today.



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