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Inspiring
April 13, 2025
Question

Auto adding photos from device is broken

  • April 13, 2025
  • 2 replies
  • 884 views

On my Android phone (Samsung Galaxy S22) I have one folder selected with the option "Auto add from device". Every time the new photos are added to this folder from the device a bunch of random photos from other Lightroom folders (not on the device at all but from the Lightroom cloud) are also added to this dedicated folder. Sometimes it's like 10 photos, sometimes it can be up to 1000 photos. It's completely random, what is not random is that this happens every time new photos are imported. I have already reinstalled Lightroom on my phone several times. Why is this happening and more importantly, how do I stop it?

 

[moved from bugs to discussions according to the community rules - Mod]

2 replies

Inspiring
May 15, 2025

Not much help here.

Anshul_Saini
Community Manager
Community Manager
May 15, 2025

Hi @TomazDrnovsek-old,

 

Thanks for the follow-up and detailed explanation earlier.

 

That does sound frustrating, and you’re absolutely right. The behavior you’re describing should not happen. The Auto Add from Device feature is only meant to import new photos from the camera roll folder, not pull random images from your cloud storage into that album.

 

I tested this on my end as well and didn’t see the issue on a clean setup, which suggests this might be linked to:

  • A sync glitch in the cloud

  • Corrupt album

Here’s what I suggest trying:

  • Disable the Auto Add from the device and monitor if the issue still happens.

  • Create a new album and enable Auto Add from Device on that instead of the existing one.

    See if the issue repeats. If it doesn’t, the original album may be corrupted.

 

Let me know how it goes.

 

Best,

Anshul

Inspiring
May 26, 2025

I created a new album and enabled Auto Add from the device and the same thing happened. 

MassC
Legend
April 17, 2025

Hey @TomazDrnovsek-old


That sounds a bit chaotic! Let's work together to resolve this. Could you let me know which version of Lightroom you are using? You can find this information under App Settings. Additionally, could you share a screen recording of the issue? This will help the team understand what is happening. Thank you!


^CM

Inspiring
April 18, 2025

App version 10.2.1.

I don't know what good would screen recording do since you don't know which photos are old and which are new. It happens exactly how I described it - first the album is empty (for the sake of the argument), and then when I open the app and new photos are added from the selected folder (Auto add), at the end a bunch of old photos are also added to this album. Happens in every version for months now.