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Participant
August 16, 2025
Answered

Automatically changes the white balance to custom instead of As Shot

  • August 16, 2025
  • 1 reply
  • 110 views

My Lightroom CC automatically changes the white balance to custom instead of As Shot the way it used to. To edited and unedited photos once they're being downloaded. Before they're downloaded you can see the rough preview but as soon as the smart preview finishes downloading it changes to Custom.  This is happening between all three cameras all of a sudden. Not sure if there's a setting I moved somewhere. 

Correct answer JohanElzenga

Lightroom can automatically apply a preset on import. Check that you do not apply a preset that includes a custom white balance.

 

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
August 16, 2025

Lightroom can automatically apply a preset on import. Check that you do not apply a preset that includes a custom white balance.

 

-- Johan W. Elzenga