Thank you for reaching out. I am sorry to hear about your experience. Could you please confirm if this issue occurs with this specific image or all images? Additionally, what type of image is it, such as JPEG, PNG, or Raw files? Please provide details about your device and the version of Lightroom you are using.
Sometimes, issues can be temporary. Clearing the cache by navigating to Lightroom settings > Local storage > clear cache and then relaunching the app often resolves the problem.