Black screen

Question

El programa de Lr está fallando de la nada se pone la pantalla negra, se congela la pantalla y no me deja editar

nikunj.m · Answer

Hi, thanks for reaching out and we're sorry about the trouble!

Would you mind sharing the version of Lightroom you're using along with the version of Windows you're working on? Since when are you experiencing this behavior? When is the application/screen freezing? Is it happening while editing?

If yes, try disabling the GPU from Lightroom by going to Preferences from the Edit menu, then Performance, and selecting Off from the drop-down for Use Graphics Processor.

Thanks,
Nikunj

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded