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Known Participant
February 24, 2025
Question

Black screen in develop area

  • February 24, 2025
  • 1 reply
  • 102 views

hi there, my app today doesn't want to load my shots. I can see they are there in the left column count but the screen stays black, theu don't show up. I tried rebooting my mac, nothing shows up. The ios version is very very slow too. 

I am pretty disappointed here. 

1 reply

Sameer K
Community Manager
Community Manager
February 25, 2025

Hey, @Tommaso5E68. Welcome to the Lightroom Community. I'll help you figure this out. 

Please share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. 

Are you working in the Lightroom View or the Local View? Where are these images stored? Is the local location on the internal drive, or an external drive? 

 

You can follow the steps here to add permissions to folders on macOS: https://adobe.ly/4f3oRwg

 

Let us know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)