Skip to main content
Participant
August 14, 2023
Question

Broken phone/ where can I find my edited photos in Lightroom on the new mobile phone?

  • August 14, 2023
  • 1 reply
  • 104 views

Hi, I broke my phone, bought the new one, but my folders aren´t saved in Lightroom. Can I get them somehow? I have there my photos from marriage 😞 Thank you very much

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
August 14, 2023

Hey @Karel31656738il93. Welcome to the Lightroom Community. I've reviewed the account you're signed into the community with & the subscription is working. I'll help you figure this out.

 

If you were signed into Lightroom with the same email account & sync was enabled & completed on the previous device, the images must've synced to Lightroom Web.

 

Please log on to Lightroom Web (https://lightroom.adobe.com) & check if images are synced to the cloud. Once you sign in with the same email account, these images should be readily available on the new device.

 

Let me know how it goes. Thanks!

Sameer K