Brought the wrong plan

Question

I wanted to purchase the photography 20gb plan and it wouldn't let me unless i cancelled my 1tb lightroom plan. However, it refuses to let me do this because it was through the microsoft store even though i had removed my payment info and cancelled the lightroom subscription completely. Is there any way to change from the creative cloud storge plan to the photography 20gb plan

99jon · Answer

This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support.
https://helpx.adobe.com/support.html

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