Cambio de color al importar jpg

Hi ​@Angelika_Ladzinska97, I'm just checking in to see if the recommendations helped or if you are still running into this issue? If so, have you had a chance to try these basic troubleshooting steps in this article: https://adobe.ly/48dzRau? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

Podría ser un problema de perfil de color. Prueba a actualizar Lightroom, borrar la caché y verificar si ocurre con todos los JPG o solo con algunos. También ayuda indicar tu dispositivo y la versión de la app para encontrar la causa.

Hi ​@Angelika_Ladzinska97,

Thank you for reaching out. I understand that when you import JPG photos into Lightroom Mobile on your Android device, they turn dramatically red, and this persists even when you export the image without making any edits.

To help us investigate this further, could you provide:

• Your device model (manufacturer and exact model name, e.g., Samsung Galaxy S26, Xiaomi 17, etc.)

• Your Lightroom Mobile version (Lightroom > App Settings > About within the app)

• The source of the JPG files was these taken with a different camera or phone, downloaded from a website, or received via messaging/email?

• If possible, please share one of the affected JPG files via a cloud link (Google Drive, Dropbox, etc.), which would let us test the file against the import pipeline directly.

In the meantime, if you have a desktop and an active CC subscription you can try this:
You can open your photos through Lightroom on the web if the images are already synced to your Adobe Cloud library, and check if they render with correct colors in the browser, since the web version uses a different rendering path.

If possible, transfer the JPGs to a computer first and import them into Lightroom Web or desktop to confirm the colors are correct there. This would confirm the issue is isolated to the Android app.

Once you share the device details and a sample file, I can escalate this to our engineering team with the specific information they need to investigate the issue.

Best,
Anshul Saini