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K
Kacper5CD2
Known Participant
January 3, 2021
Question

Camera roll import problem

  • January 3, 2021
  • 2 replies
  • 1748 views

 

Hi.

I've recently downloaded latest version (6.1.0) of Lightroom from App Store. I have very weird problem- when I pick option 'Add Photo to All Photos' -> 'From Camera Roll' it automatically loads latest 30-50 photos from my camera roll, selects first available photo and starts 'Edit' mode. I cannot select any photo from my Camera Roll because it happens all the time (video in attachments). Did anyone have similar issue?

There is one more weird thing- all my friends that can use the app without any problems don't have 'Previous','Versions' and 'Reset' buttons after 'Presets' in the bottom of the screen in the 'Edit' mode (photo in attachments).

This topic has been closed for replies.

2 replies

K
Kacper5CD2Author
Known Participant
January 4, 2021

And between 16 and 17 sec of the video You should be able to see that all the photos from camera roll are marked as LR photos. Can someone from support help me with that? 

greule
Community Manager
greuleCommunity Manager
Community Manager
January 4, 2021

When you access the  Camera Roll -picker via All-Photos-view and then single-tab a photo/video, Lr tries to open up the asset directly within Lr Edit view and in case that the video is e.g. stored on iCloud  and not yet locally on your device this can take a while. Do you see the same issue when you select the video/photo and confirm via the Add-button to import the photo first.  Hope this helps. - Guido/ Lr Mobile QE

K
Kacper5CD2Author
Known Participant
January 4, 2021

I don't think I know what You mean by Add-button. What happens now is when I select Add Photos and pick the From Camera Roll option it opens up the Camera-Roll view, shows some loading button and after some time automatically selects some random photo. I don't click anything after selecting "From Camera Roll" option. And when it selects some random photo I go back to the All Photos and around 30-50 latest photos are uploaded there.

Here is video that has my touches marked: https://www.youtube.com/watch?v=74hL4UMzDvs&feature=youtu.be

As You can see- I don't select anything from camera roll.

Can You help me solve this issue?

 

K
Kacper5CD2Author
Known Participant
January 3, 2021

On the video You can't see what i click, but when i selected option 'From Camera Roll' i did nothing but waiting- loading spinner showed up and after few secs some photo was in Edit mode.

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