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Keld269906902qt1
Participant
November 6, 2022
Question

Can not open Lightroom - it fails

  • November 6, 2022
  • 2 replies
  • 157 views

I have and i pay every month 77,50 dkr but i can not open Lightroom what can i do. User since the 99

This topic has been closed for replies.

2 replies

C
Community Manager
Charlie.DCommunity Manager
Community Manager
November 13, 2022

Hello @Keld269906902qt1 

I see you have some expired plans for the account you used to post for help.  But the system let me know you seem to have a Photography 20 GB plan based on another email address/Lightroom ID.  I will send you a direct message to share some information more privately.

Thank you!

I
Community Manager
Ignacio B.Community Manager
Community Manager
November 7, 2022

Hi,

thank you for reporting this.
I assume that you are having this problem on your iOS device?

Is it possible for you to add a screen recording of the issue?
https://support.apple.com/en-us/HT207935

Thanks,
Ignacio

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