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Participant
October 6, 2022
Question

Can't access photos

My old Lenovo got to the point where it wouldn't update its operating system anymore, so suddenly Lightroom wouldn't open because the computer wasn't updated. I didn't have any idea this was happening, and now I cannot access any of the hundreds and hundreds of photos I had in Lightroom. How do I find them on the hard drive so that I can download them to an external hard drive? I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac.

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6 replies

Rob_Cullen
Community Expert
Community Expert
October 16, 2022

"I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac."

Did you COPY the photo files (Lenovo > iMac) via USB using Windows File Explorer and Mac Finder?

The photos you "had in Lightroom."- which "Lightroom" ?- the Cloud based  Lightroom or the Local Folder based Lightroom-Classic?

Do you know that Lightroom-Classic does NOT sync full-size files 'up' to the Cloud?

 

I am still confused by your explanations and so finding it difficult to suggest answers.

 

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Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
yamato713108855
Community Expert
Community Expert
October 7, 2022

お使いのLightroomのバージョンは何でしょうか?

最新のLightroom(クラウド版)であれば、データは全てクラウドにあるので、PCやOS環境に依存せずに使用できます。

古いLightroom1~6、LightroomClassicであれば、ローカルにデータを置くので外付けのハードディスクなどでデータを引き継ぐ必要があります。

 

古いPCからMacへ移行するには、

カタログデータと写真のデータをコピーする必要があります。

外付けのハードディスクがNTFSでフォーマットされている場合は、Macの標準機能では認識ができない可能性があります。NTFSフォーマットをMacで使えるツールを導入して読み込むか、両OSで読み込みができるフォーマットでフォーマットし直してデータをコピーします。

(データが数GB位なら、USBメモリーやクラウドサービスを使用してコピーする事も出来ます)

Mac側でカタログデータを開いてデータを引き継ぎします。

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Participant
October 14, 2022

I may not be completely understanding what you are saying, but I cannot access the photos on my PC to copy them to a USB or cloud service because Lightroom will not open. 

 

It sounds like because it was an older version that I won't be able to access them on the cloud? 

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yamato713108855
Community Expert
Community Expert
October 15, 2022

Lenovo PCで使用したLightroomが起動しなくても、

カタログデータと写真のデータをMacへコピーすれば使えるはずです。

写真のデータは、入っているフォルダ構成をそのままコピーします。

 

https://helpx.adobe.com/lightroom-classic/kb/catalog-faq-lightroom.html

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Rob_Cullen
Community Expert
Community Expert
October 7, 2022

Let's start a conversation by telling us the Version and Version Number of the "Lightroom" you are using.

And the Version Number of the Mac OS installed on your computers.

 

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Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
October 14, 2022

Thank you.

 

Lr Classic 11.5 Lightroom 5.5 Photoshop 23.5.1 Bridge 12.0.3.270 MacOS 10.15.7 (Catalina)

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