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Participant
April 22, 2024
Question

Can’t access premium on iOS Lightroom

  • April 22, 2024
  • 1 reply
  • 137 views

I have a monthly subscription to Lightroom through iOS and it won't let me access premium features, I tried re-loading the app twice but nothing, then I went to visit my mother in town and I had full 5G on my phone and suddenly my Lightroom acknowledged I had paid for the content and I thought everything was fine . But I'm home now and running on our Wifi and it's back to no premium features which is maddening to say the least. Does anyone have any suggestions cause I'm still trying to contact adobe and Apple about this problem. 

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1 reply

Inspiring
April 22, 2024

Hello @Chaosisbliss 

In short, you have multiple accounts, one is subscribed.  I will send you a direct message to share account details more privately.