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C
catfriend
Participating Frequently
January 10, 2025
Question

Can’t download Lightroom mobile

  • January 10, 2025
  • 1 reply
  • 144 views

Am I doing something wrong , when I try and download the Lightroom for mobile app while on my iPhone (even when clicking on the link on the Adobe page while logged into my account) all that happens is it takes me to the App Store and after I click Get and then enter my Apple ID I just get a spinning arrow and nothing else, no download occurs. Thanks 

 

1 reply

C
Charlie.D
Inspiring
January 13, 2025

Let me share some questions / tips that may help:

 

  • Do you have enough free space on the device?
  • Are you running at least iOS 16 or 17?
  • Have you tried force-quitting and relaunching the app store app?  (it has it's own cache, and like any app, sometimes relaunching it overcomes wonky behavior like you see)
  • Have you tried rebooting the device?  (sometimes oldest tricks still help)
  • If none of the above helps, can you try another network (ie., work, or coffee shop wifi)?
  • If all this fails to help, I recommend reaching out to Apple support for help with this, as the App Store app is their thing.
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