Can't export images

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I've been trying to export an image on my computer and phone but haven't had success. It either freezes the app or says it "can't export photo."

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Windows

Claire H.

Community Manager

Hi @Kyle31442645xusj, I'm just checking in to see if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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Sameer K

Community Manager

Hey, @Kyle31442645xusj. Welcome to the Lightroom Community. I'll need more information to help you figure this out. Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

Does this happen with a specific set of images? Were these images imported into Lightroom on the same device or via another surface with Lightroom?

As a test, add these images to an album and right-click on the album to store them offline. Check if export works with the offline album.

Let me know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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