Skip to main content
Participant
July 11, 2022
Answered

Can't get out of trial mode on lightroom.

  • July 11, 2022
  • 1 reply
  • 156 views

I purchased Creative cloud lightroom subscription. On CC desktop I can see all my products but on mobile(ios) lighroom is in trial mode. 

I logged off/in on mobile app and CC desktop but it did not solve my issue. 
I am using same email id which I used to register the subscription. 

This topic has been closed for replies.
Correct answer Charlie.D

There was a problem with your account.  It should be fixed now, please try the Lightroom Mobile app again.  You should now see the subscription working on all devices.  

 

Please accept our apologies for the problem.  Thank you for reaching our to us so we can help!

1 reply

Charlie.DCommunity ManagerCorrect answer
Community Manager
July 12, 2022

There was a problem with your account.  It should be fixed now, please try the Lightroom Mobile app again.  You should now see the subscription working on all devices.  

 

Please accept our apologies for the problem.  Thank you for reaching our to us so we can help!