Skip to main content
Participant
December 12, 2019
Question

Can't import images on my MacBook Pro macOS 10.15.1

  • December 12, 2019
  • 1 reply
  • 190 views

I'm using 10.15.1 (Catalina) on my macbook pro and when I try and import images most of my folders are grayed out and images do not show up so there is no way I can import them.

 

I've been using lightroom for years and this is new, maybe new version of IOS?

 

anyway, folders grayed out, images in folders that are not grayed out do not show up in import mode.

 

any help is appreciated

 

Thanks

 

{Thread renamed by moderator}

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
December 12, 2019

Hi Jerry,

 

That shouldn't be happening, could you please let us know the exact version of Lightroom you're using?
You can check that by going to Help > System Info

 

Also, are the images stored on External/Network drive or Local drive?

 

Regards,
Sahil