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S
SoCalBorderGal
Participant
March 1, 2021
Question

Can't launch Lightroom on new MacBook.

  • March 1, 2021
  • 1 reply
  • 189 views

I got a new Macbook, and downloaded my subscription there. However, I just found that I can't open LR on my desktop. It immediately quits and Adobe Application Manager pops up, and says it quit. PS works fine. I have no idea what to do. I've signed out and signed back in, that didn't help. 

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1 reply

Akash Sharma
Akash Sharma
Legend
March 1, 2021

Hi there,

 

Sorry that Lightroom does not launch on your new MacBook as it immediately quits the app and opens the Adobe Application Manager.

 

Would you mind sharing the version of Lightroom you're using along with the macOS version on your computer.

 

Are you getting any error message message when the app quits and the Creative Cloud Desktop app (Application manager) shows up? Could you please show us a screenshot illustrating the same? To start with troubleshooting, please checkout: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html 

 

Thanks,

Akash

 

S
SoCalBorderGalAuthor
Participant
March 1, 2021

No, it suddenly won't open on my old desktop. It was fine before I downloaded it on my laptop. Might be totally unrelated. I'm using CC, just the usual subscription. It appears to be LR classic, but the icon looks different.  

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