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Participant
July 17, 2021
Question

Can't open LR on my Mac

  • July 17, 2021
  • 3 replies
  • 286 views

Lately I've experiencing an error when I try to open LR on my MacBook Pro.. Does anybody have the same problem? And LR doesn' t seem to recognize the problem. Can somebody tell me what to do? I've tried to uninstall the app and it didn't work.

 

Hope someone can help me!

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3 replies

Rob_Cullen
Community Expert
Community Expert
July 17, 2021

What is the error message- exactly?

What is the OS Version number of your MBP?

What Subscription Plan do you pay Adobe for? Are you 'financial'?

Are you Signed-In with the Creative Cloud Desktop App ?

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
July 17, 2021

The first error message is, "LR ended unexpectedly" and the second is, "Adobe LR has run into an error and has to close down"

Is it bc I haven't updated my OS version??

I pay for the small photography Plan (approximately 15 dollars).

And yes I'm signed in.

 

Participant
July 18, 2021

Updated my OS System and now my LR is opening without any troubles! thx