Participant

Answered

Can't sign in "error:67"

Forum|Forum|8 years ago
October 20, 2017
7 replies
4285 views

I get the following message when trying to sign in in the new Lightroom CC:

ACCOUNT NOTIFICATION

An error occurred while attempting to log in to your account

email@mail.com {"error"67}

please sign out and sign in again.

I've tried reinstalling and nothing seems to work. Please help.

This topic has been closed for replies.

Correct answer Patricio Appel

Never mind, I updated the Java thing and it worked.

Niknokq

Inspiring

Seems not so interesting..

Well, its an easy job.. The customer pays every month and the company doesnt cares a SHIT about the problems... Only some blablabla about using virtual environments -bullhit!- look the forums! there are hundreds of people with the same problem..

Pay some people to stop that problem. I watch this for month, if its not solved or i get PROPER SUPPORT within 4 weeks i will QUIT with Lightroom.

W

Wolfman Dave

Participant

In the context of things, I'm evaluating Lightroom CC to upgrade from Lightroom 5. This was the first and most persistent problem. Since this forum seems to be the only way to initiate any form of tech support and the solution has to be discovered by a consumer, I've decided I should wait another year before trying to upgrade again, if ever.

F

FuegoImages

Participating Frequently

C'mon Adobe, fix this problem!!! It has been going on for almost a month and I am not the only person with this problem.

Niknokq

Inspiring

No way. Since today Lightroom CC is dead. No way to get anything else than error:67. Logout/delete/login in Creative Cloud worked somehow, but since yesterday there is no way to get LR CC started. That sucks!!! Abobe, please fix that bullshit!

Are we again your beta-testers or should i use the time to learn Luminar?

Niknokq

Inspiring

THATS THE ANSWER i got from you??

ご利用ありがとうございます。

このメールは、あなたが投稿した以下の投稿が当社のモデレータによって承認されたため送信されています。

Re: Can't sign in "error:67"

投稿日 Nov 24, 2017 3:44 PM

F

FuegoImages

Participating Frequently

I get this error every time I open up Lightroom CC (2017 Version). I use it on my Surface and my home PC and I never have it open on both computers at the same time. I have to log out of Lightroom CC, close the app, then sign in again and it works fine. But, when I close it and come back later it does the same thing. This needs to be fixed.

khg99263505

Participant

Only way I found to get around this issue is to: (windows 10)

1. Log out of Lightroom CC, Adobe Creative Cloud

2. Close Lightroom CC & Adobe Creative Cloud

3. Open Task Manager -> Details

4. End any adobe creative cloud icon processes (Adobe CEF Helper, Adobe Desktop Service, CCLibrary, CCXProcess, etc)

5. Open Creative Cloud, Lightroom CC, everything works again

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FuegoImages

Participating Frequently

I have to do this every time I open up Lightroom CC on my computer, AGH!!!!! Adobe please fix this!

Niknokq

Inspiring

Me too.Win 10

ezettnor

Participant

I get the same error message. Installed and updated Java. It still does not worke. Tried to uninstall and install again. Same error. Tried to log out from the program and log in a again. No luck Running win 10. No problems in LR Classic and PS CC. Suggestions?