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Concrete_Mike
Participant
October 30, 2022
Question

Can't subscribe to photography plan

  • October 30, 2022
  • 2 replies
  • 145 views

I am subscribed to LR mobile via my Samsung account. I tried to subscribe to the photography plan for my pc but it seems I'm blocked from doing so because I'm already subscribed to LR mobile. I can't see a way to cancel that through my Samsung account?

 

Surely I can upgrade though? 

2 replies

C
Concrete_MikeAuthor
Participant
November 1, 2022
Thanks. 

Now I've got to work out how to cancel the LR subscription with Samsung, as that's how I got it.....

🙂
Ranjisha Sengupta
Ranjisha Sengupta
Legend
November 1, 2022

Hi there,

 

Thanks for reaching out. Yes, you are correct. If you're already subscribed to Lightroom Mobile, having another plan will not be possible, which would create conflicts. You can try using a different mail ID or manage the current account.

Check this for more details: https://helpx.adobe.com/manage-account.html

Keep a backup of the files before you troubleshoot. 

 

Thanks,

Ranjisha

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