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Participant
Nov 28, 2024 2:49 PM UTC
Question

Can’t upload images to the cloud

Trying to upload images to the Lightroom cloud but they stay in 'pending'. 
why is this so - I have 1492 images and ~600GB storage available. 

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2 replies

Participating Frequently
Dec 2, 2024 2:25 PM UTC

Hey there! 

 

We're sorry for your sync issues in Lightroom. We need more details to help you. 

Please share the system info of Lightroom from Help > System info > Copy & paste into your reply. 

Would you mind sharing the screenshot of the screen where the sync is stuck? 

 

Also, please log in to Lightroom Web (https://adobe.ly/41kQ9uO) and check if the images are correctly synced. 

 

You can figure out which files are stuck syncing by going to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel.

 

Let us know how it goes. 

Thanks, 

Shivani 

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Oz_BlokeAuthor
Participant
Dec 7, 2024 3:12 AM UTC

Thanks but this is Lightroom mobile on my iPhone 13 Pro. 
attached the screenshot. 
please advise further as I can find PREFERENCES 

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