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Participant
November 28, 2024
Question

Can’t upload images to the cloud

  • November 28, 2024
  • 1 reply
  • 202 views

Trying to upload images to the Lightroom cloud but they stay in 'pending'. 
why is this so - I have 1492 images and ~600GB storage available. 

This topic has been closed for replies.

1 reply

Participating Frequently
December 2, 2024

Hey there! 

 

We're sorry for your sync issues in Lightroom. We need more details to help you. 

Please share the system info of Lightroom from Help > System info > Copy & paste into your reply. 

Would you mind sharing the screenshot of the screen where the sync is stuck? 

 

Also, please log in to Lightroom Web (https://adobe.ly/41kQ9uO) and check if the images are correctly synced. 

 

You can figure out which files are stuck syncing by going to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel.

 

Let us know how it goes. 

Thanks, 

Shivani 

Oz_BlokeAuthor
Participant
December 7, 2024

Thanks but this is Lightroom mobile on my iPhone 13 Pro. 
attached the screenshot. 
please advise further as I can find PREFERENCES